Problem Solver
Learn how to handle complaints step-by-step in accordance with the standardized 8D method.
You are responsible for quality management and for handling complaints?
Content of training at a glance:
- How to handle an 8D report in real time
- How to upload attachments
- How to work best with Ishikawas and 5 Why
- How to fill the report
- How to work with the task list
Standard and Quality:
- Training is offered as standard in German or English. On request we offer the languages French, Spanish and Chinese.
- To provide the quality standard of the training the number of participants is limited to 10 - 15 persons per onsite training.
- We do not more than 3 hours of online training at a time. We recommend to plan a break or spread the online training over several days.
Alternatively you have the possibility to book a classroom training.
Your Training