Problem Solver Backend Integration

• Agree on service tasks, dates and team
• Message configuration on SupplyOn EDI system
• Scope includes message formats SO-ComplaintSupplier, SO-Report8DSupplier and SO-Acknowledgement
• Provision of sample test data
• Support to meet required SupplyOn and customer data quality level
• Test support for defined use cases
• Go-Live and stabilization phase support
• Handover to SupplyOn operations team
• Language: English (French or German may be offered in some cases)
• Exchange via ticket system or e-mail

Further information:

• Problem Solver Integration Guide
• After implementation runtime fees apply

A connectivity to SupplyOn application is necessary. Please add existing, new or update connectivity to your cart.

Additional services or service time can be provided on time & material basis (excl. travel costs and travel times) upon a separate order.